![]() ![]() Help the others in community verify issues by trying to reproduce the error on your system. ![]() An error that can be reproduced on more than one system has more credence and increases its priority.Īlways post your issues or potential bugs to SUPPORT first and then if needed post the issue as a "open questions" in the Community Support area and ask for others to confirm it. ![]() ![]() If the error can’t be reproduced, odds are you are NOT going to see it fixed. You will notice many users will always take the time to add an animated gif, or a Jing video clips to help explain the issue4)ĝescribe the “steps” required to reproduce the error ( do this with text or video/animated gif) Specifically OS version 32/64 bit, the version of the software you are testing, and hardware if applicableģ)ĝescribe the “actual” behavior: be specific: ( a picture is worth a 1000 words) This is the de-facto software industry standard for reporting errors (in order to be able to reproduce them)ġ)Ělways make sure your system software and hardware is in the report. In other words your “expected” behavior and the developers “expected” behavior are out of sync.ī)Write up a new FR with your preferred behavior, but be sure to post it in the Feature Request area Some issues may not be consider a “bug” by the developers as it is in fact the developers “intended” behavior or just and area that has not been coded yet. If you believe you have such an issue REPORT IT TO SUPPORT first. A serious bug may cause the program to crash or freeze. I have had more than two dozen issues fixed in a timely manor.Ī software bug is an error, flaw, failure, or fault in a computer program or system that produces an incorrect or unexpected result, or causes it to behave in unintended ways. I can personally testify that if you do follow it, the chances of your particular issue being fixed are GREATLY increased. Here are some helpful guidelines for reporting issues (potential bugs) with Studio One. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |